Common Error Codes Explained

Clear Explanations—No Guesswork Kora error codes help identify what’s happening quickly.

Common Codes

NET-01

​Network connection lost

→ Check internet and restart panel

CT-02

​Metering data unavailable

→ CT sensors not reporting correctly

BAT-03

​Battery communication issue

→ Temporary sync issue or battery offline

REL-04

​Relay protection triggered

→ Overcurrent or unsafe condition detected

What to Do When You See an Error

• Tap the error in the app for details
• Follow the recommended action
• Errors that persist after a reset should be reported

When to Contact Support Immediately

• Repeated relay trips
• Battery safety errors
• Errors that block backup operation