Contacting Kora Support

We’re Here to Help Kora Support is available through multiple channels so you can get help in the way that works best for you.

Support Channels

• In-app chat (fastest for system-related questions)

• Email support

• Phone support (availability may vary by region and hours)

Best Practices for Faster Support

• Use the Kora app when possible so system data is included

• Be specific about symptoms and timing

• Avoid resetting hardware unless instructed

Emergency Situations

For electrical emergencies or safety concerns, contact a licensed electrician or emergency services first. Kora Support does not replace emergency response.