My Battery Isn’t Charging or Discharging Correctly

Battery Behavior Is Often Intentional Kora actively manages batteries based on pricing, reserves, and system conditions.

Normal Reasons for This Behavior

• Battery reserve level has been reached
• Time-of-Use rules are preventing discharge
• Grid prices are low
• Battery temperature protection is active

What to Check in the App

1. Go to Energy → Battery.
2. Review:

• State of charge
• Reserve setting
• Current mode (Charging, Idle, Backup)

Try This

• Lower or raise your backup reserve (temporarily)
• Check Time-of-Use schedules
• Ensure the system is not in outage mode

Contact Support If

• Battery never charges despite solar/grid availability
• Battery never discharges during outages
• App shows repeated battery errors