Solar Isn’t Showing in the App

Solar Data Depends on Communication—not Just Production If solar isn’t visible, Kora may not be receiving data from the inverter or CT sensors.

Step 1: Confirm Solar Is Producing

• Check your inverter display or inverter app.
• Ensure solar breakers are ON.

Step 2: Check App Status

• Open Energy → Sources.
• Look for “Solar” listed as Connected or Offline.

Common Causes

• Inverter communication issue
• CT sensors not reporting
• Recently installed or reconfigured solar
• Temporary cloud sync delay

What to Do

• Wait up to 5 minutes for data refresh
• Restart the inverter if manufacturer allows
• Contact your installer if solar was recently added